Living In Ohio >> Housing and Community Partnerships >> HMIS Ohio Balance of State Homeless Management Information System Tips and Tools For additional information regarding the following information, please contact Paula Jenkins, HMIS Support Coordinator, Coalition on Homelessness and Housing in Ohio, by e-mail at paulajenkins@cohhio.org or by telephone at (614) 280-1984. Topic: Client Entry/Exit Inquiry: When adding a Client Entry/Exit, after pressing Save or Save and Close it seems as if the computer has frozen, or that nothing is happening. Response: After adding the client, press the save (or save and close) button one time. Repeatedly pressing the save (or save and close) button will add the client duplicate times.